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Privacy Policy

Last updated: November 2026

Introduction

Predibison respects the privacy of individuals who engage with our fuel comparison and energy analysis services. This Privacy Policy outlines how we collect, use, store, and protect personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988.

Information We Collect

We collect information necessary to provide energy analysis services and maintain business relationships. This may include:

  • Contact details including name, email address, and business address
  • Energy consumption data and utility billing information
  • Property or facility specifications relevant to fuel analysis
  • Business or household information necessary for accurate energy modeling
  • Communication records related to service delivery

How We Use Information

Personal information is used exclusively for purposes related to providing fuel comparison services:

  • Conducting energy audits and fuel analysis
  • Preparing reports and recommendations
  • Communicating regarding service delivery
  • Maintaining business records and documentation
  • Improving service quality and analysis methodologies

We do not use personal information for marketing purposes without explicit consent. We do not sell or rent personal information to third parties.

Information Sharing

We maintain strict confidentiality regarding client information. Personal data is not shared with external parties except:

  • When required by law or legal process
  • When explicitly authorized by the client for specific purposes
  • With professional advisors bound by confidentiality obligations

Energy consumption data and analysis results remain confidential and are not shared with energy suppliers, equipment vendors, or other commercial entities without express permission.

Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure data storage, access controls, and regular security assessments.

While we employ reasonable security practices, no data transmission or storage system can be guaranteed absolutely secure. Clients acknowledge this inherent limitation when providing information.

Data Retention

Personal information is retained for the duration necessary to fulfill service obligations and comply with legal requirements. Analysis records are typically maintained for seven years to support ongoing client relationships and regulatory compliance. Information no longer required is securely destroyed.

Access and Correction

Individuals have the right to access personal information we hold about them and request corrections to inaccurate or incomplete data. Requests for access or correction should be directed to our contact email. We will respond to such requests within a reasonable timeframe as required under applicable privacy legislation.

Cookies and Website Technology

Our website uses cookies to improve user experience and analyze site usage. Essential cookies enable basic website functionality, while analytics cookies help us understand how visitors interact with our content. Users can manage cookie preferences through their browser settings or our cookie consent mechanism.

For detailed information about cookie usage, please refer to our separate Cookies Policy.

Third-Party Links

Our website may contain links to external sites operated by third parties. We are not responsible for the privacy practices of these external sites. Users should review the privacy policies of any third-party sites they visit.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be communicated through website notification or direct communication with active clients. Continued use of our services following policy updates constitutes acceptance of the revised terms.

Contact Information

Questions or concerns regarding privacy practices or this Privacy Policy should be directed to:

Predibison
Level 12, 480 Collins Street
Melbourne VIC 3000
Australia
Email: [email protected]

Complaints

If you believe we have not handled your personal information in accordance with applicable privacy laws, you may lodge a complaint with us using the contact details above. We will investigate complaints and respond within a reasonable timeframe. If you remain unsatisfied with our response, you may escalate the matter to the Office of the Australian Information Commissioner.

Predibison

Independent fuel comparison and energy analysis services helping Australians make informed energy decisions.

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